points: 4

Angry Redneck vs Dell Tech Support

He left it on all night without trying to hold the power button down at least once? Genius.

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by Stephen

submitted April 3rd 2007

27 comments
what do you think? let everyone know!
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muchoworthytr_willk
Stephen
TheFunk
not muchoworthy
comments (27)
I love this guy soo much. hes as hilarious as those guys who always bother Mr burgis. those radio guys who do the prank calls and then mr burgis flips out and turns into a racist.
10 years ago
He is a fucking tard but what exactly makes him a redneck?
10 years ago
The accent.
10 years ago
I would have milked it a lot longer
10 years ago
At 1.50 a min of course he's gonna stay on the line for as long as possible
10 years ago
LOL! What a fucking dumb ass.
10 years ago
"do you know what a human is?"
10 years ago
If you guys only knew. Unfortunately, as much as I'd have loved to fuck with this guy, I'd have had to warn him three times to watch his language, then hang up on him, company policy. Though that might be better, then he'd have to go to the back of the queue again. Should have just told him to use the RTFM fix for his IDtenT error (that's ID10T for those that don't know or are as dumb as this guy and can't figure it out).
10 years ago
tech support sucks cock... I used to work for Xcel Energy, by the way they CANNOT hang up on you, so you can sit there and talk as much shit as you want to curse them out what ever, but don't make threats to hurt or endanger them or their property, other than that you can fuck with them as much as you want to.
10 years ago
I work in support too. And sure, they cant hang up on you. But we sure have a laugh about it after the caller hangs up ;) Nicely handled by the way. Give that dude a bonus.
10 years ago
I was talking to my bro about customer support, this is his comment...
"I will dig ditches before I do end user support again."
10 years ago
I can hang up on a customer that is using language like that, I just have to read him a warning script twice, on the third time I get to hang up. And customer service and tech support isn't that bad. Sure, you get the occasional asswipe with less manners than remaining brain cells, but most of the people just have a problem that they want fixed. I have yet to have to hang up on anybody or have to get my supe for them. But I did once have to listen to some old ladies life story for an hour and nine minutes, I was praying that she would swear at me so I could hang up on her.
10 years ago
WOW..this was pure genius..lol
10 years ago
If the caller had only been calm when he talked to the rep, it would have been so much easier for him....
10 years ago
lol... wouldnt it be easier to calm down and say the problem and the service number and wait a couple of second . Fucking redneck .
10 years ago
He doesn't sound like a redneck to me. He's from Yankee land is my guess.
10 years ago
Although "what do I gotta do?" makes me doubt my last line.
10 years ago
hahahahahahaha
haha
10 years ago
"I'm sorry but we will need to send over one of our service staff next week to take a look at it for you. He'll be coming round between 9am and 5pm either on Monday, Tuesday, Wednesday, Thursday or Friday. Now I'll just need to ask a few more questions to assist our technician. Firstly, do you have any firearms stored on the premises?"
10 years ago
That idiot sounds like he should be no closer than 100' to the nearest computer. What a jerk!!
10 years ago
Oh well he got it turned off. DUMBASS.
10 years ago
well anyway its a laptop, he could have just unplugged it and left it alone for a while till the battery died.
10 years ago
Im kinda on the angry guys side though. I mean why the fuck couldnt they just tell him? I think the real dumbass is the guy on tech support. Who cares whos computer it is, just let him shut it the fuck off before he KILLLS YOOOOUU
10 years ago
Yeah, protocal so he isnt fired?
10 years ago
You have to document what you do for the customer and the equipment so that if there is ever another problem, you can access what has been done before. I also advise against just pressing 0 constantly when you get the automated system, you will probably just get an operator that will have to put you back on hold while they transfer you to the dept. you need to get to. Also, you move to the back of the queue again.
10 years ago
That guy handled that well. When I get people like this, I actually laugh and they're like, why are you laughing?! Then I have to lie or something.
10 years ago
"Okay sir, it sounds like your laptop has a fever. You need to open it all the way, then lay it in a bathtub full of cold-water. I know it sounds strange, but this is how you cool the shutdown protocol enough to perform the ni-night sequence." "Okay, go ahead and do that, I'm going to pull my pants down and fap until all the bubbles are gone -then we'll move to step 2".
10 years ago
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